Development Manager ($55,000/annually/Full time, Exempt with full benefits)

Title:   Development Manager

FLSA Status:   Exempt
Employment Status:  Full Time/Exempt
Reports To:   Director of Development
Department:   Administration/Resource Development
Location:   Main office (1008 Bullard Court, Raleigh, NC 27615)
Supervisory Responsibilities:   None

Summary:  
The Development Manager is an essential part of the Resource Development team at Haven House Services, working collaboratively with the Chief Development Officer and Volunteer & Marketing Coordinator to develop, implement, and evaluate Haven House’s year-round fundraising program.  The Development Manager is responsible for the planning and execution of a successful peer-to-peer giving annual campaign, year-end giving campaign, and annual executive challenge campaign. The Development Manager also manages corporate giving, leads donor stewardship activities, and is the staff lead for the Resource Development Committee.

Specific position duties and responsibilities:

Annual Campaign:

• Primary responsibility for fall annual peer-to-peer campaign, including:
• Working with campaign leadership to create timeline, theme, and goals
• Ongoing recruitment and year-long stewardship of annual campaign volunteers
• Using peer-to-peer fundraising software to build and update campaign site
• Developing campaign collateral and fundraising tools
• Scheduling and hosting volunteer training and organizing campaign-related events
• Managing weekly volunteer check-ins, organizing volunteer engagement opportunities, and creating and distributing ongoing volunteer updates to encourage and support fundraisers in reaching fundraising goals.
• Working with Volunteer & Marketing Coordinator (VMC) to create content volunteer fundraisers can easily share and use to engage their networks
• Plan campaign wrap-up events and volunteer recognition
• Track and evaluate campaign performance, using data to refine recruitment and fundraising strategies to enhance participation and revenue

Year-End Giving & Direct Mail Appeals:

• Work with staff to identify impact story/stories for appeals and with VMC to write and design direct mail pieces; select and work with printer to produce appeals
• Work with VMC to create digital appeals and posts to support campaigns
• Determine timing of direct mail and digital campaigns and work with VMC to pull and clean direct mail list
• Create and implement strategies to meet annual new donor and donor retention goals.

Executive Challenge Campaign:

• Work with board and RD Committee to recruit executives to participate in Executive Challenge
• Use peer-to-peer fundraising software to build challenge site; create challenge collateral and email/social media templates to support executives in reaching their fundraising goals
• Provide engagement and recognition opportunities for executives during and after the challenge
• Gather feedback post-challenge to identify ways to improve challenge and process in future years

Corporate Giving:

• Work with Director of Development to develop annual Partner program sponsorship materials, renew existing partners, and recruit new partners.
• Build and strengthen relationships with partners, providing engagement opportunities and impact reports, and ensure partners receive all program benefits

Donor Stewardship:

• Assists in identifying, cultivating, and stewarding donors, including annual giving individuals, recurring donors, and corporate partners; Oversees implementation of agency’s “Donor’s Journey” activities

Events and Outreach:

• Works closely with Director of Development, VMC, and volunteers to plan and execute agency fundraising events
• Represents agency at public presentations, third-party fundraisers, corporate giving presentations, and other events as needed.
• Organizes and serves as the staff lead for the Resource Development Committee
  
  

General agency duties and responsibilities:

• Completes all required trainings
• Participates in agency outreach and fundraising events
• Demonstrates a willingness to assist in other agency programs as needed
• Acts as a custodian and demonstrates responsible and ethical use of agency property and facilities
• Displays sensitivity to the service population’s cultural and socioeconomic characteristics
• Strives to embody the agency’s Code of Ethics while working towards the agency’s Mission
• Learns and demonstrates Agency-wide Competencies including the areas of consumer and community relationships, continuous individual and agency-wide improvement, vision and purpose, respect and teamwork and positive leadership
• Learns, develops, and models Positive Youth Development core competencies resulting in capacity to contribute to the mission of Haven House Services and be a resource to our youth and families, other partner organizations, and our community
• Other duties as assigned

Minimum qualifications:

• Bachelor’s degree or equivalent and 3-5 years of relevant experience working with a nonprofit organization.

Knowledge, skills and abilities:

• Strong and persuasive writing, editing, and storytelling skills to meaningfully connect people from a variety of audiences to our mission. English fluency, including accuracy in spelling, grammar, and punctuation.
• Tech savvy with experience using donor customer relation management software and other fundraising-related programs.
• Excellent computer software skills including Microsoft Word, Excel, and PowerPoint. Experience with graphic design, Canva, Adobe Creative Suite applications, video editing, MailChimp, and WordPress preferred.
• Excellent organizational and time management skills. Ability to make judgments, assume responsibility, and produce stellar work under the pressure of deadlines and timelines.
• A strong team player, who is also a self-starter with a desire to take on new challenges.
• Initiative, creativity, reliability, flexibility, sense of humor, thoroughness, and accuracy.
• Integrity in relationships with donors, prospective donors, volunteers, and colleagues.

Other requirements: 

• Valid North Carolina Driver’s License and satisfactory driving record
• Proof of current/valid car insurance
• Acceptable background report
• Negative drug screen results