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Program Specialist

Program Specialist

This position supports our Restitution and Community Service program. It is full-time, exempt (salaried) and pays $36,500.00/annually with full benefits. We offer a generous benefits program that is outlined on the main careers page. Come join a dynamic nonprofit that is committed to serving youth in our community!

Title:  RCS Program Specialist
Reports To:  DirectorDepartment:  Intervention Programs
Location:  Main officeSupervisory Responsibilities:  Team Leaders
Summary Works with the Community Service and Restitution Specialists to coordinate community service opportunities in coordination with Juvenile Court, Teen Court and the Wake Teen Diversion Program. Supports youth families and victims through the restitution process. Supervises direct care staff and interns as well as performs administrative tasks supporting program operations in accordance with JCPC policies.
Specific position duties and responsibilities:
Schedules and completes intake interviews with youth and their families. Monitors and tracks client progress,  ensuring that  youth, families, and all relevant stakeholders are kept informed as appropriate and in accordance with program policy
Provides oversight of referrals, victim correspondence, orders, diversion contracts and ADA deferral agreements. Represents the program in juvenile court, facilitating all communication during court proceedings related to youth program participation Provides administrative support to community service work groups
Supervises Team Leaders and  university-based interns
Maintains knowledge of community resources in order to provide appropriate referrals for clients and their families.
Keeps accurate documentation of youth program participation, including preparing weekly court memos to juvenile court staff
Transports youth to and from program activities as assigned
Complies with all record management requirements Data entry
General agency duties and responsibilities: Member of at least one agency committee and/or community meeting
Completes all required trainings
Participates in agency outreach and fundraising events
Demonstrates a willingness to assist in other agency programs as needed
Acts as a custodian and demonstrates responsible and ethical use of agency property and facilities
Displays sensitivity to the service population’s cultural and socioeconomic characteristics
Strives to embody the agency’s Code of Ethics while working towards the agency’s Mission
Learns and demonstrates Agency-wide Competencies including the areas of consumer and community relationships, continuous individual and agency-wide improvement, vision and purpose, respect and teamwork and positive leadership
Learns, develops, and models Positive Youth Development core competencies resulting in capacity to contribute to the mission of Haven House Services and be a resource to our youth and families, other partner organizations, and our community
Other duties as assigned
Minimum qualifications: ·         Bachelor’s degree in a human service field from an accredited institutionSupervisory experienceTwo years of related experience working with target population orCombination of education and experience that meets position requirements will be considered
Knowledge, skills and abilities: Knowledge of the NC Juvenile Court System, local community resources, and experience with client documentation and file management Strong written and verbal communication skills
Other requirements: Valid North Carolina Driver’s License and satisfactory driving recordPersonal vehicle for use in conducting home visits and/or transporting clients in the event agency vehicles aren’t availableProof of current/valid car insuranceAcceptable background reportNegative drug screen results
Work environment: Evening and weekend hours required as neededCulture of care and wellness in the office Potential exposure to bloodborne and/or airborne pathogens Occasional exposure to outside weather conditions

Job Type: Full Time

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