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Quality Improvement Assistant $37,440/annually/Full Time/Non Exempt

Quality Improvement Assistant $37,440/annually/Full Time/Non Exempt

Title:   Capital Campaign Coordinator

FLSA Status:   Non-exempt
Employment Status:  Full Time
Reports To:   Director of Quality and Strategic Initiatives
Department:   Administration
Location:   Main office (1008 Bullard Court, Raleigh, NC 27615)
Supervisory Responsibilities:   None

Serves as an assistant to the Director of QSI and is an essential part of the administrative team. This position will  serve to support all areas of quality and strategic initiatives within the agency. 

Specific position duties and responsibilities:

  • Provides analytical support and recommendations based on analysis of data sets related to performance and quality improvement
  • Responsible for quarterly monitoring, providing clean data and preparation of quarterly data reports
  • Assists with development of the agency Performance and Quality Improvement plan
  • Assists with monitoring and tracking of program and agency outcomes
  • Assists with accreditation process
  • Participates on the agency’s Client Rights Committee

General agency duties and responsibilities:

  • Completes all required trainings
  • Participates in agency outreach and fundraising events
  • Demonstrates a willingness to assist in other agency programs as needed
  • Acts as a custodian and demonstrates responsible and ethical use of agency property and facilities
  • Displays sensitivity to the service population’s cultural and socioeconomic characteristics
  • Strives to embody the agency’s Code of Ethics while working towards the agency’s Mission
  • Learns and demonstrates Agency-wide Competencies including the areas of consumer and community relationships, continuous individual and agency-wide improvement, vision and purpose, respect and teamwork and positive leadership
  • Learns, develops, and models Positive Youth Development core competencies resulting in capacity to contribute to the mission of Haven House Services and be a resource to our youth and families, other partner organizations, and our community
  • Other duties as assigned.

Minimum qualifications:
·Bachelor’s degree in Human Services or related

Six months to one year of quality improvement experience

Knowledge, skills and abilities: 
·      Strong in Excel

Strong written and verbal communication skills

Other requirements: 

Valid North Carolina Driver’s License and satisfactory driving record
Personal vehicle for use in conducting home visits and/or transporting clients in the event agency vehicles aren’t available 
Proof of current/valid car insurance 
Acceptable background report 
Negative drug screen results 

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