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Crisis Services

Haven House operates three Crisis and Homeless Services programs helping youth ages 10-24. We also operate a 24/7 Crisis Line and coordinate Wake County’s Safe Place program to assist youth in need day or night.

  • Crisis Line – Youth under the age of 24 who are experiencing homelessness can access crisis counseling by calling our 24/7 crisis line at our Wrenn House shelter at 919-832-7866.
  • Wrenn House – The only homeless, runaway, and crisis intervention program and shelter for youth ages 10-17 in the Triangle. [Note: We do not operate a shelter for youth over the age of 17. Youth 18+ who need shelter should contact our Street Outreach Program].
  • Street Outreach Program – Provides homeless and street dependent youth ages 16-24 with food, hygiene kits, skill-building courses, case management, and referrals to needed services. We are the designated “point of entry” agency in the community to assist youth under the age of 24 experiencing homelessness.
  • Safe Place – Haven House coordinates Wake County’s many Safe Place sites, which provides access to immediate help and safety for youth up to age 17 who are in crisis. Safe Place is a national network of thousands of businesses and other public locations across the country that extends the doors of local youth serving agencies by displaying Safe Place’s recognizable yellow and black diamond-shaped logo.